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FAQ
What is it CY.COUPON?
It is a marketplace that hosts various kinds of services and products with discounts up to 50% offWe are happy to provide you with discounts on services in the categories of food, beauty, tourism, leisure, health, entertainment, education and much more.
Why doesn't the payment go through?
Money can only be pulled from your balance if there are enough funds on your balance to make the purchase. Please check the availability of funds on your account.
How can I take advantage of the discount?
1. Register.When registering, provide all the necessary information, including mail and city.2. make a purchase. After authorization on the site, select the promotion you like, click "buy" and pay by any convenient way for you. After crediting the payment, the coupon will be displayed in the "My Discounts" section of the CY.COUPON website and will also be sent to the mail specified during registration.3. Presenting the coupon to the partner. Provide a unique coupon code or show the coupon you purchased electronically/printed.4. Have fun and enjoy the service or product you purchased.
What format should I present the coupon in?
The coupon can be presented in any format convenient for you, both in electronic and printed versions.
How long can I use the discount?
You can use the discount during its validity period. The exact period is indicated on your coupon, which is stored in your personal cabinet and was also sent to your email after you purchased the coupon.
How do I know if the promotion is still valid or if it is already over?
The promotions you see in the catalog on the "CY.COUPON" website, with an active "Buy" button, are current and can be used. If the promotion is over, you will see a corresponding notification: "Unfortunately, the promotion is over" and you cannot buy it. Inactive promotions are stored in the "Past promotions" section.
Can I reject an offer after I have purchased the stock?
You can refuse the service on the promotion and make a refund by writing to us by mail. But please note! - you can return only unused and Certificate, but not the Coupon, which is an information service. For more details on the conditions of return, please refer to the "User Agreement" section.
What's the difference between a Certificate and a Coupon?
Coupon is an instrument, thanks to which you have an opportunity to use a discount on our website for goods and services up to 50% off.Certificate is a service or product paid for through our website in full amount with the discount provided by our partners.
Why do you need my email?
We need your Email to keep you informed of the status of your orders and payments. Also, to send a certificate or coupon electronically to your email after a successful purchase. You can change your email distribution settings in your Personal Area at any time.
I am a business owner, how do I become your partner?
In order to become our partner, please click on the "Become a Partner" button and fill in all the requested information. Also, for our partners we have prepared a document, which describes in detail on what terms we cooperate. Please read the Public Offer of this site.